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Who should I check with on the status of my claims?

Since TLC makes no determination of coverage or benefits and issues no payments, please contact your insurance carrier first (look for the ‘Claims’ or ‘Customer Service’ phone number on your insurance card) to check your claim status. If they have not received your claim, check…

How do I obtain a TLC directory?

By clicking on Provider Search you can print a customized directory for your respective area. You will have the ability to customize the directory by location, provider, and speciality and print at your convenience. With the weekly updates you will have access to the most…

How do I find information about benefits?

Please contact you insurance company or claims payor directly. TLC Advantage does not have access to benefit plan information. The phone number should be on your insurance ID card – look for a ‘Benefits’ or ‘Claims’ telephone number. If your coverage is through an employer…